Meet the Trainers

Graham joined Baxi in 1997 after 24 years with British Gas as an engineer. He has worked in the UK gas industry since the early 1970's in a number of roles in the domestic marketplace. These include appliance installation, service, design, manufacturing, quality assurance and type test approval.

Until 2010, when Graham joined the training team based at the Warwick training centre, he worked as a heateam engineer.

Ian joined the industry in 1988 as an apprentice with British Gas. Once qualified he worked as a Service Engineer covering installations, breakdowns, servicing and gas emergency call outs.

He left British Gas in 1999 to join a small contractor specialising in breakdown and combi repairs.

Ian joined Baxi in 2003 as a Service Engineer and became a supervisor in 2009, before moving into the training department in 2015. Ian is based at the Warwick training centre.

James has over 30 years experience within the heating industry.

He started as an apprentice plumber in 1984, working within the New Build sector to install and maintain products. He also worked as a self employed gas, heating and plumbing engineer for 10 years.

James joined Baxi as a service engineer in 2008, moving into the training department in Dartford in 2015.