Help and Advice

We've shared the answers to some of the most frequently asked questions about boilers, heating systems, servicing and maintenance. 
Baxi Customer Support in action


We've shared the answers to some of the most frequently asked questions about key issues that are important to you. Can't find the answer? Please contact your Baxi Assure Representative.

Baxi Designer

Literature Library

Follow the links below for the product literature for all our Baxi boilers.

Latest News

Contact your ASM

If you are a merchant or installer, your local Baxi representative is here to help.

Further Information

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Legislation Information and Advice

We have put together information and advice to help explain the latest industry issues and legislation

Baxi packaged solutions - Talk to our experts

Local Events

We’re delighted to advise that our sales team are actively attending merchants again and hosting trade awareness mornings. All measure will be taken to keep both our sales team and customers safe.

Baxi Air Source Heat Pump (ashp) Training


We understand that you have a business to run, so we have training centres and satellite training centres throughout the UK so there’s not too far to travel, and we give you breaks throughout the day to make calls and attend to your business.


Baxi Genuine Parts

All Baxi Genuine Parts are rigorously tested and have been approved for use in our boilers, so we are proud for them to carry the 100% Baxi Genuine stamp of approval.