Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here


Welcome to Baxi

Baxi is proud to have been manufacturing in the UK since 1866. We are passionate about delivering innovative, energy efficient heating solutions and award winning customer support.

Important notice

Due to snow and cold weather we are experiencing a high volume of calls. Many customers are having problems caused by frozen condensate. If your boiler is showing the error code E133, E128, E28 your condensate pipe may be frozen. You can read how to fix it here, or watch a video here.

Which? Trusted Traders

The services provided by our Baxi Customer Service engineers are approved by Which? Trusted Traders

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