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Suspected gas or carbon monoxide leak?
Suspected gas or carbon monoxide leak?
If you smell gas or are worried about gas safety, you can call your national gas emergency service free at any time on:
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Suspected gas or carbon monoxide leak?
Having all the correct details will help us fix your boiler first time. Please give as much information as you can.
How to find your serial number
You can find your serial number on the boiler in the places below.
Don’t worry - if you can’t find the details after checking your boiler, you can call us to book a repair.
Mon - Fri: 8am - 6pm
Sat: 8:30am - 2pm
We will use your data to help us provide a great customer service. Based on the information you have provided we may call, write, email or text to keep you up to date with products and services that we think you will be interested in.
Your details will be kept safe and secure, only used by us or those who partner with us, and will not be shared with anyone else. You can find out more about how your data will be used in our privacy notice. You can change your mind at any time using the contact details in the privacy notice.
Great news, we’re glad you’ve managed to get your boiler up and running.
If you ever need us, you can reach the call centre on 0330 678 0917 Monday – Friday 8am – 8pm, Saturday – Sunday 8:30am – 2pm
If you smell gas or are worried about gas safety, you can call your national gas emergency service free at any time on: