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Baxi at Home Blog

Baxi is a leading manufacturer of heating and hot water solutions

Our solutions include Boilers, Air Source Heat Pumps (ASHPs), combined heat and power (CHP), heat interface units (HIUs), prefabricated plant rooms and skids, controls and digital applications.

In the UK and Ireland, Baxi has a portfolio of some of the best known and most respected brands in the residential and commercial heating industry - Remeha, Potterton Commercial, Andrews water heaters, and Heatrae Sadia.


Baxi is proud to have been manufacturing in the UK since 1866. From our award-winning customer support to our industry-leading hands-on training, we are fully committed to making life with Baxi as easy as possible.


We have a strong research and development platform and the financial strength of BDR Thermea Group means we make considerable capital investment to stay at the cutting edge of innovation. We are actively involved with designing products that will take us into the zero carbon future.


We employ over 1,200 people in the UK and Ireland and our manufacturing site is in Preston, close to where Baxi was first established in 1866.

Opening times

Monday to Friday

8am to 6pm

Saturdays and Bank Holidays

8:30am - 2pm

FAQs

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  • Air Source Heat Pumps

  • Boilers

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  • Servicing

  • Warranty

How long does a boiler last?

Well-maintained and serviced boilers can have a lifespan of 10 – 15 years. If you start noticing your radiators are taking a while to warm up or unusual noises are coming from the boiler, then you may need to consider upgrading.

How energy efficient is my boiler?

Baxi boilers are highly efficient. In 2018, updates to Building Regulations made it a requirement for all new boilers to be at least 92% efficient.  

How does a system boiler work?

A system boiler heats water in a storage cylinder which then heats the water in your central heating system, delivering hot water to taps and showers. You won’t need to have a separate tank in the loft, which can save space, and have multiple hot water taps running at the same time without losing performance.

Where is safe to install a boiler?

Boilers should be installed by a Gas Safe engineer and in line with specific building regulations.

How does a heat only boiler work?

Heat only boilers are known as conventional or open vent boilers. These use a hot water cylinder, normally situated in an airing cupboard, and a separate storage tank in the loft to provide hot water when needed.  

How does a combi boiler work?

A combi boiler combines heating and hot water into one appliance, with water instantly heated when the hot tap is turned on and the heating activated when the inside temperature drops below a set level.  

What is a condensing boiler and how does it work?

A condensing boiler, like our modern combi boilers, captures and reuses heat that may have normally been lost from the boiler’s flue pipe when warming your home and hot water. This makes condensing boilers a highly efficient option.   

How do I set up holiday mode?

You can set up Holiday Mode by using the controls on your Baxi appliance. Select ‘More’ at the bottom of the screen, then select ‘Holiday Mode’. Then choose your departure and arrival date. 

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Baxi at Home Blog

Lots of information, hints and tips about heating and hot water for your home, energy saving and the future of home heating.

User Guides

Looking for product literature? We have all the User Guides and Manuals you may need.