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Help & advice
How-to guides
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How to set your thermostat for maximum efficiency
You can set your smart room thermostat to heat your home efficiently by choosing the right temperature and investing in quality insulation around your home
How to reset a Baxi Boiler
Read on to find out how to reset your boiler, whether it has a dedicated rest button, an ON/OFF/SELECTOR switch or a thermostat control knob.
How to protect your Boiler in winter
From bleeding a radiator to lowering boiler pressure, watch our videos for some useful tips to protect your boiler in winter.
How to book your Boiler service online
If you have a Maintenance and Support plan with us, follow the instructions on this page. If not, call us on 0330 828 0709 to book your Boiler service.
How to prevent a Boiler condensate pipe from freezing
To help prevent your condensate pipe freezing, you can lag the pipe with waterproof and weatherproof lagging. Find out more...
How to thaw a frozen Boiler condensate pipe
It is simple to defrost your condensate pipe. Watch this video to learn how to thaw a frozen boiler condensate pipe.
How to turn down the flow temperature of your Boiler
During winter, you may have turned on the temperature up a few degrees. Watch this video to learn how to turn down the flow temperature of your Boiler.
How to repressurise my Boiler with an Easy-Fill filling link
All boilers need the water pressure topped up from time to time. Watch this video to learn how to repressurise your boiler with an Easy-Fill filling link.
