FAQs

Learn how to connect My Baxi app to Alexa. Once you've linked your uSense to Smart Home device, you can ask Alexa to announce or set the Room Temperature.

Learn the different hot water settings and how to change them at Baxi FAQ section here...

During Holiday mode, the heating temperature will be set to ‘anti-frost’ to protect your home from frozen pipes in cold weather. Learn how to get started.

The existing central heating schedules should have been migrated over from your old uSense app. If you need to change them, follow the instructions here...

Want to set the temperature for hot water? Here are the instructions. Remember to set between 50-60 degrees Celsius for a combi boiler. Find out more here.

Want to refresh the dashboard page on the My Baxi app? Pull down the home screen until the ‘refresh’ icon appears.

Find answers to how long does a boiler last, when does a boiler need replacing, and how you can make my boiler last longer here...

Find answers to Boiler warranties, warranty cover, if warranties can be transferrable and how a Baxi boiler warranty work here at Baxi FAQs...

If water leaking from your boiler, we’ll help you diagnose the issue, and then show you what needs to be done. Read more to find out...

All the information on your old uSense app should be migrated automatically on My Baxi app. Simply follow the steps or watch our video to complete setup.