2. FAQs

FAQs

How can we help?

We've shared the answers to some of the most frequently asked questions about key issues that are important to you.

  • All FAQ's

  • Baxi Packaged Solutions

  • Commercial

  • Heat Pumps

  • Professional

  • Training

What is the Boiler Upgrade Scheme (BUS)?

Find out what Boiler Upgrade Scheme (BUS) is and how it works at Baxi FAQs section...

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Who needs to know, when installing an air source heat pump?

Who needs to be informed when installing an Air Source Heat Pump? Find out the lost of people/authorities here...

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Do I have to be Gas Safe registered to install an air source heat pump?

A competent knowledge in plumbing and heating is all that is needed as a prerequisite for the NVQ Level 3 Heat Pump Installation qualification. Read more...

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Do I have to be F-Gas certified to fit an ASHP?

Monobloc style air source heat pumps contain a hermetically sealed refrigeration circuit and do not require F-Gas certification to install.

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Why such a big push to install air source heat pumps now?

Find out why there is such a big push to install Air Source Heat Pumps now...

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What is a monobloc air source heat pump (ASHP)?

Monoblocs are self-contained heat generators. All the hydronic, refrigeration & electrical components are inside the casing, similar to a boiler. Read more

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I've booked a Baxi training course, what happens next?

We will send you a booking confirmation with date, time and location of your course; map & directions to the training centre; & an agenda of the day.

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Are Baxi trainers fully qualified?

All our trainers are qualified heating engineers. They know the products inside out, and will give you inside knowledge you can use every day.

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How many people are on a Baxi training course?

To show new skills up close, we keep the group small. It's relaxed, down-to-earth, but serious about giving you essential know-how.

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What is the agenda for a Baxi training course?

Booked a training course with Baxi? Here's what to expect on the day...

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Contact your ASM

If you are a merchant or installer, your local Baxi representative is here to help.

Our Solutions

Our range of heating and hot water solutions are designed with reliability, performance and energy efficiency in mind. Stocked in plumbing and builders' merchants nationwide we have a wide range of models and outputs of products, flues, controls and accessories suitable for all domestic heating installations.