How can we help?

We've shared the answers to some of the most frequently asked questions about key issues that are important to you.

  • All FAQ's

  • Baxi Packaged Solutions

  • Professional

  • Training

I've booked a Baxi training course, what happens next?

We will send you a booking confirmation with date, time and location of your course; map & directions to the training centre; & an agenda of the day.

Are Baxi trainers fully qualified?

All our trainers are qualified heating engineers. They know the products inside out, and will give you inside knowledge you can use every day.

How many people are on a Baxi training course?

To show new skills up close, we keep the group small. It's relaxed, down-to-earth, but serious about giving you essential know-how.

What is the agenda for a Baxi training course?

Booked a training course with Baxi? Here's what to expect on the day...

Where do I go for a Baxi training course?

Our training courses are delivered at our dedicated Baxi Training Centres and Satellite Training Centres located throughout the UK. Find out more...

What will I learn on a Baxi training course?

There's so much to take away from Baxi training course - from boiler functions & construction to installation, commissioning & servicing. Read more...

Will I be sitting in a classroom all day at a Baxi training course?

No. The majority of your day will be spent in practical sessions in our workshops. Read on to find out more...

What is a Heat Interface Unit (HIU)?

The Heat Interface Unit, or HIU, is an appliance installed within an apartment. Find out more about them here at our Baxi FAQs.

Does my project need to be a certain size for Baxi Packaged Solutions to quote me?

Have question about quotes for Baxi Packaged Solutions? Any size project can be quoted. Email packagedsolutions@baxi.co.uk or call us on 03332 074441

What information do I need to place an order?

We will need a schematic of the plant room, plant room footprint & equipment schedule completed.

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Contact your ASM

If you are a merchant or installer, your local Baxi representative is here to help.

Our Solutions

Our range of heating and hot water solutions are designed with reliability, performance and energy efficiency in mind. Stocked in plumbing and builders' merchants nationwide we have a wide range of models and outputs of products, flues, controls and accessories suitable for all domestic heating installations.