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Register a Baxi Boiler Warranty

We are confident in the quality and reliability of our boilers and offer no quibble warranties of up to 10 years. This ensures peace of mind for both the homeowner and installer, knowing that should something go wrong with the boiler while it is in warranty, we will come and put it right.

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Register a Warranty

To make sure the warranty is valid, it is important that the following conditions are met:

  1. The boiler warranty must be registered with Baxi within 30 days of the boiler being installed.

  2. The Gas Safe registered installer must complete the Benchmark commissioning checklist in full at the time the boiler is installed. The homeowner should keep this in a safe place, because we may ask to see it if we are called out to repair the boiler while it is under warranty.

  3. The boiler must have an annual service in line with the manufacturer’s instruction, carried out by a Gas Safe registered engineer.

If these conditions are not met, the warranty will be limited to 12 months from the date of installation.

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Our warranty terms and conditions carry the Plain English Campaign’s Crystal Mark.
You can read our warranty terms and conditions here.

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If you are a member of Baxi Works, you can register the warranty in minutes

  • Reward points for every boiler you install to spend in the catalogue
  • Easy warranty registration and free Gas Safe notification
  • Use the Toolbelt App to scan the barcode and register the boiler while on site
  • Priority telephone number for Baxi Customer Support
  • Same or next day call outs, depending on membership level
  • Priority access to our technical helpline


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Download Baxi Toolbelt App
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Download the Baxi Toolbelt App

Designed to give you instant access wherever you are.

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