The extra tools in your toolbox as an installer
As a Baxi installer, there are plenty of ways that we can support you, so you can carry out your job to the highest standard.
In this article, we’ll look at some of the platforms we have, including the benefits of being a member of our Baxi Works programme, and how you can use these when out in the field.
Read on for more about:
Support while on the road
The benefits of Baxi Works
Product training development opportunities
Support while on the road
We understand that sometimes, the answer to a customer’s question isn’t necessarily a straightforward one. This is where the dedicated support from your local area sales manager and dedicated technical helpline team comes into its own.
Because we realise how important it is to stay connected, we have regular opportunities for you to catch up with your area sales manager (ASM) at trade awareness mornings across the country. See where your nearest one is here.
Using apps and technology for guidance and advice
Need a question answering quickly, or want to get advice while out and about? We have plenty of resources to help you get the information you need, whenever you need it, starting with Baxi Works. This is your go-to place for registering warranties, accessing exclusive benefits and discounts, and getting advice and service reminders.
Our innovate Toolbelt smartphone app provides a host of useful tools designed to make your job easier while at a customer’s property, including a complete list of error codes, calculators for gas flow and pipe sizing, and a barcode scanner so you can easily register the boiler for its warranty. You can also book a customer’s repair in quickly and easily from the app itself, saving time and making the process straightforward for your customer, and if you’re part of our Baxi Works loyalty programme, you can gain access to even more benefits.
Finally, our dedicated Baxi Parts Arena makes finding the right part for the job simple. With a vast catalogue of Baxi Genuine Parts available for you to search and experts to help you with any questions, we have you covered.
Opportunities for career growth and development
We’re here to help make your career as an installer fulfilling and successful. We have award-winning courses delivered at training centres in Warwick, Dartford, and Preston, to name just a few. For a snapshot of what you can learn, our Training Tuesday videos are a great place to start.
If you’re looking to expand into air source heat pump (ASHP) installations, then why not take a look at some of the introductory courses we provide. Begin with a free introductory session on what an ASHP is and how it works, before gaining an in-depth look at vital components and how to install a heat pump safely at a customer’s home.
We’re also proud to offer you the chance to be part of our MCS Umbrella Scheme, where we take all the burdens associated with holding an MCS certification, such as the paperwork and compliance requirements, so that you can focus on what you do best – the installation. See how the process works here.
Baxi’s Got You
Whether you’re an experienced installer or just starting out in your career, at Baxi, we’re here to guide you at every step of your journey.
Baxi Works
A simpler and more rewarding experience for installers, all in one place.
Baxi Toolbelt App
Requested by installers. Created by Baxi. Designed to make your life easier on site. Download the app now.