2. FAQs

FAQs

How can we help?

We've shared the answers to some of the most frequently asked questions about key issues that are important to you.

  • All FAQ's

  • Baxi Packaged Solutions

  • Cylinders

  • Heat Pumps

  • Heat Interface Unit

  • MCS Umbrella

  • Professional

  • Training

Will I be sitting in a classroom all day at a Baxi training course?

No. The majority of your day will be spent in practical sessions in our workshops. Read on to find out more...

Read more

What will I learn on a Baxi training course?

There's so much to take away from Baxi training course - from boiler functions & construction to installation, commissioning & servicing. Read more...

Read more

What is the agenda for a Baxi training course?

Booked a training course with Baxi? Here's what to expect on the day...

Read more

How many people are on a Baxi training course?

To show new skills up close, we keep the group small. It's relaxed, down-to-earth, but serious about giving you essential know-how.

Read more

Are Baxi trainers fully qualified?

All our trainers are qualified heating engineers. They know the products inside out, and will give you inside knowledge you can use every day.

Read more

Where do I go for a Baxi training course?

Our training courses are delivered at our dedicated Baxi Training Centres and Satellite Training Centres located throughout the UK. Find out more...

Read more

I've booked a Baxi training course, what happens next?

We will send you a booking confirmation with date, time and location of your course; map & directions to the training centre; & an agenda of the day.

Read more

Do I have to be Gas Safe registered to install an Air Source Heat Pump?

A competent knowledge in plumbing and heating is all that is needed as a prerequisite for the NVQ Level 3 Heat Pump Installation qualification. Read more...

Read more

Will I need to have any training to use a Prefabricated Utility Cupboard properly?

Our dedicated team will be on hand to provide expert training for housing providers, housebuilders, and other teams. We also provide a QR code where tenants can access a helpful guide on how a Prefabricated Utility Cupboard (PUC) works.

Read more

Why consider a Prefabricated Utility Cupboard

A Prefabricated Utility Cupboard is a high-quality turnkey solution that allows for reduced on-site labour and installation time. The unit is compatible with low-carbon systems to assist with meeting sustainability targets and waste reduced.

Read more
Show more

Contact your ASM

If you are a merchant or installer, your local Baxi representative is here to help.

Our Solutions

Our range of heating and hot water solutions are designed with reliability, performance and energy efficiency in mind. Stocked in plumbing and builders' merchants nationwide we have a wide range of models and outputs of products, flues, controls and accessories suitable for all domestic heating installations.