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  2. FAQs

FAQs

How can we help?

We've shared the answers to some of the most frequently asked questions about key issues that are important to you.

  • All FAQ's

  • Baxi Packaged Solutions

  • Professional

  • Training

I've booked a Baxi training course, what happens next?

We will send you a booking confirmation with date, time and location of your course; map & directions to the training centre; & an agenda of the day.

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Are Baxi trainers fully qualified?

All our trainers are qualified heating engineers. They know the products inside out, and will give you inside knowledge you can use every day.

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How many people are on a Baxi training course?

To show new skills up close, we keep the group small. It's relaxed, down-to-earth, but serious about giving you essential know-how.

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What is the agenda for a Baxi training course?

Booked a training course with Baxi? Here's what to expect on the day...

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Where do I go for a Baxi training course?

Our training courses are delivered at our dedicated Baxi Training Centres and Satellite Training Centres located throughout the UK. Find out more...

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What will I learn on a Baxi training course?

There's so much to take away from Baxi training course - from boiler functions & construction to installation, commissioning & servicing. Read more...

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Will I be sitting in a classroom all day at a Baxi training course?

No. The majority of your day will be spent in practical sessions in our workshops. Read on to find out more...

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What is a Heat Interface Unit (HIU)?

The Heat Interface Unit, or HIU, is an appliance installed within an apartment. Find out more about them here at our Baxi FAQs.

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Does my project need to be a certain size for Baxi Packaged Solutions to quote me?

Have question about quotes for Baxi Packaged Solutions? Any size project can be quoted. Email packagedsolutions@baxi.co.uk or call us on 03332 074441

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What information do I need to place an order?

We will need a schematic of the plant room, plant room footprint & equipment schedule completed.

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Contact your ASM

If you are a merchant or installer, your local Baxi representative is here to help.

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Our Solutions

Our range of heating and hot water solutions are designed with reliability, performance and energy efficiency in mind. Stocked in plumbing and builders' merchants nationwide we have a wide range of models and outputs of products, flues, controls and accessories suitable for all domestic heating installations.

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