About Baxi Assure

The Baxi Assure range of products is designed to offer a complete and simple, single-branded solution for all your domestic hot water and heating requirements. Our team of experts are also on hand to support you through the decarbonisation of heat.

We're guiding social housing and new build housing providers towards achieving net-zero carbon emissions by 2050.

Ours is a multi-strand, phased approach, combining our complete range of heating and hot water solutions with expert advice, to ensure a smooth, cost-effective route to the decarbonisation of housing stock. 

Today's challenges

The ongoing cost-of-living crisis, compounded by rising fuel prices, is making life difficult for everyone - not least the housing industry. Social housing and new build providers are facing a tricky balancing act, as they battle fuel poverty whilst forging ahead towards decarbonisation.

Our response


We're here to ensure that decarbonisation doesn't cost the earth in more ways than one. We have a systematic approach that tackles these challenges, whilst catering for the individual needs of each project. We'll help you plan ahead, weighing up budget considerations and the needs of the end-user, to decide on the right solutions at the right time. Download our Decarbonisation Guide for Social Housing here

Complete Home Service

The Baxi Assure range of products is designed to offer you a complete and simple, single-branded solution for all your hot water and heating requirements. It combines a name you recognise with a brand you trust. This makes it easier for you to do business with us as all products are now part of the same family. 

Energy efficient and reliable range of products

Each Baxi Assure product is specifically designed to be cost-effective, energy-efficient and reliable. The range includes compact, discreet boilers and cylinders that are easy to install in even the smallest of spaces.

  • Long-life products built with easy maintenance in mind, meaning minimal disruption to residents should something require fixing.

  • Innovative energy-saving features to reduce running costs and boost SAP ratings.

  • Super-efficient, future-proof products like Air Source Heat Pumps, that’ll take us ever closer to a zero-carbon future.

Baxi Assure Range
This is a test image from placehold.it
Baxi Assure range
This is a test image from placehold.it
Support Services

The complete Baxi Assure home service offers you far more than just a range of efficient, dependable and built to last products. It also includes a dedicated Baxi Assure representative as your go-to point of contact, as well as advice and technical service from our award-winning Baxi Customer Support team. Furthermore, we provide an expert design service and SAP advice to create the perfect solution for every project, quality spares and replacement parts from our Baxi Genuine Parts division, bespoke training courses from Baxi Training and hassle-free online warranty registration using Baxi Project Hub.

Peace of mind

All Baxi Assure systems are designed to go the distance, so you can reassure your tenants that they will have the extra peace of mind of comprehensive warranty cover and same-day emergency maintenance just in case something goes wrong.

In safe hands

We have a nationwide network of our own Gas Safe registered engineers that can help your tenants wherever they are. For anything else, please contact Baxi Customer Support to book a service or a repair or simply for some technical advice. Rest assured, your heating and hot water are in safe hands with us. Baxi Assure complete home service is the future.

One Point of Contact

Your Specification Manager or Business Development Manager will provide you with a professional and dedicated service.

Contact us
Contact your Business Development Manager or Specification Manager

Baxi Assure Range

Baxi Assure range of products provides you with a complete home service for your hot water and heating requirements.

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Baxi Assure Range