The three courses are ‘How a combi works’, ‘Multimeter training’ and ‘Boiler diagnostics’. They are usually run on consecutive days and heating engineers often attend all three days.
On the first day, delegates find out exactly how a combi works; knowing the sequence of events that lead to the boiler firing up makes it easier to work through and identify where an issue may lie when called to a breakdown. The multimeter course explains how to use this valuable tool to carry out safety checks and identify whether components are working properly.
The final day, boiler diagnostics, puts into practice everything delegates have learned in the previous two days. They will work on live boilers which have been set up by the trainers with faults for them to identify and put right.
Steve Owen, National Training Manager, Baxi Heating, explains: “We are extremely proud to achieve this prestigious accreditation. It gives installers and maintenance engineers who attend the confidence of knowing the courses have been reviewed by independent industry experts and so will provide them with skills to make their work easier and therefore set them apart from their competitors.”
Paul Harmer, Lead Technical Consultant at the CIPHE, said: “At the CIPHE we operate a stringent approvals process before any accreditation is given. This way we are able to ensure that only the highest quality courses obtain the CIPHE stamp of approval. We congratulate Baxi Heating for achieving this CIPHE accreditation and encourage other manufacturers to follow suit. Only through a joint approach and commitment to quality training, across the plumbing and heating industry, will we help to increase the standards of workmanship in the UK and safeguard vulnerable consumers.”
Joseph Winter of Easy Gas and Plumbing Services in Congleton, Cheshire, attended Baxi’s Warrington training centre for three days. Joseph says: “I’ve been in the trade for 10 years but I wanted to advance my own knowledge and had heard that these courses were good. I have learned something fresh every day on every level; in fact, it’s been a real eye-opener - I have learned things I didn’t know I didn’t know! The courses have obviously been designed for engineers and we will all come away with a better understanding of boilers, without doubt.”
Sukhi Sidhu, Gas Flow Services, Birmingham, attended Baxi’s Warwick training centre to do the three day fault-finding courses. He says: “I’ve been looking for a more ‘hands on’ course because I wanted to get more into servicing and maintenance, so fault finding is important. I found this course by searching online – it was recommended in forums.The course has been really worthwhile, with less theory and more actual learning. The trainer is very good – he actually set up the boilers to have faults that we had to find. We have been able to learn what to look for and ask for help when we needed to.”