Meet our experienced trainers and discover our comprehensive range of courses and videos designed to enhance your skills and knowledge.
As well as giving you the knowledge to carry out your work in expert fashion, the advice here will also enable you to keep your customers well-informed and boost your business potential.
If you're looking for more technical advice, please use the Baxi Technical Support helpline or visit our Technical Support pages.
Baxi's new range of cylinders are here to deliver fast, reliable and efficient hot water across the UK. Created by our hot water experts at Heatrae Sadia in the UK, Baxi cylinders deliver a level of quality and performance you’ve come to expect from us – now just a little bit Baxier!
Whether you want to help train the next generation of heating engineers to help fill the skills gap, take on someone to share your workload, or give a young person the chance to learn a trade that will stand them in good stead for life, taking on apprentice can be a daunting prospect. We’ve put together some hints and tips that could help you make the right decision.
To offer boilers with a warranty of up to 10 years, we need to be really confident in their reliability. And we build that reliability in, right from the start during the design stage. Long before we make the decision to launch a boiler into the marketplace, we carry out numerous tests on the complete boilers and also their individual components.
We’ve all seen them – knock-offs of luxury brands like Rolex, Louis Vuitton, Armani. We know they couldn’t possibly be the real thing at that price, but wouldn’t it be nice to have something with that brand name? Surely people wouldn’t be able to tell from a distance that it’s a fake?
As part of our partnership with MENTalk, we’re proud to support the group’s popular podcast series, which features a host of famous guests including TalkSport presenters Mark Saggers and Andy Jacobs, mixed martial artist Alex Reid, actor and retired Irish heavyweight boxer ‘Big Joe Egan’ and recently no other than Sally Gunnell OBE, former track and field athlete and Olympic gold medal winner.
We’ve been working with men’s mental health group MENTalk, to help raise awareness of personal wellbeing and provide support for plumbing and heating engineers. Read on to find out more about the three Expert Trades members and founders of MENTalk; Steve Smith, Stephen Blair and Lee Woodgate.
The importance of electrical safety for installers If heating engineers think they don’t need to understand basic electrics, they should think again. It is important that they understand the basics, so they can install boilers and associated controls, and keep them working properly – and do it safely.
It’s all too easy to think you know all there is to know about installing flues. After all, you’ve been doing it for years. There are, however, a number of questions that we get asked time and time again, including: how close can a flue be installed to a window? How long can the flue be? And, what is nuisance pluming?
A boiler breakdown or even a service can be a stressful experience for homeowners. Many feel the situation is out of their control and outside their level of understanding - leaving them open to being over-charged. Here we outline the top questions customers have about their boilers and the best way to answer them.