We've shared the answers to some of the most frequently asked questions about key issues that are important to you. Can't find the answer? Please contact your Baxi Assure Representative.
Bespoke Training
At Baxi, we can tailor the training to suit your projects' requirements. For more information please contact your Specification Manager or Business Development Manager here.
Maintenance & Parts
Yes. Visit Baxi Genuine Parts website You can order them from our partnered spares stockists or from the Parts Arena website. For more information on Baxi Genuine Parts.
Corporate Social Responsibility
Yes,we are happy to support local community projects that are important to you. We advocate a collaborative approach, focusing on your needs and requirements to help foster an environment where people want to live and where community spirit is supported and encouraged. Contact your Business Development Manager to discuss how we can support you and read more about our CSR policy here.
Design Service
We have a dedicated Design Team who can provide you with a complete hot water and heating system designed specifically to your project's specifications.
Find out more here.
Design Service
Yes, we have qualified SAP assessors who can advise you on energy effciency measures to boost your SAP rating.
Contact us
Contact your Business Development Manager who will be happy to help.
Warranty Registration
You can register your Baxi Assure products online using the Baxi Product Hub or download the App. It is very quick and easy to do. You can get access and register by contacting your Specification or Business Development Manager.
Warranty Registration
All Baxi Assure products come with a standard warranty, but extended warranties are also available on request. Please contact us for more information.
Contact us
Call us on 0344 871 1545 or contact your Specification or Business Development Manager here.
Contact us
Who do I contact with a general enquiry?
Call us on 0344 871 1533 and we'd be happy to help!
How do I book a repair?
If you are a resident or tenant then please contact your Social Housing Provider
If you are a Housing Provider or a Homeowner then please contact Baxi Customer Support
Call 0344 871 1533
Email bcsfax@baxi.co.uk
Technical Advice
Who do I contact if I have a technical query?
Call 0344 871 1545
Or contact your Business Development Manager
Sales Specification
Who do I contact for specification advice or a quote?
Contact your Business Development Manager
Corporate Social Responsibility
Yes,we are happy to support local community projects that are important to you. We advocate a collaborative approach, focusing on your needs and requirements to help foster an environment where people want to live and where community spirit is supported and encouraged. Contact your Business Development Manager to discuss how we can support you and read more about our CSR policy here.
Design Service
We have a dedicated Design Team who can provide you with a complete hot water and heating system designed specifically to your project's specifications.
Find out more here.
Contact us
Contact your Business Development Manager who will be happy to help.
Contact us
Call us on 0344 871 1545 or contact your Specification or Business Development Manager here.
Contact us
Who do I contact with a general enquiry?
Call us on 0344 871 1533 and we'd be happy to help!
How do I book a repair?
If you are a resident or tenant then please contact your Social Housing Provider
If you are a Housing Provider or a Homeowner then please contact Baxi Customer Support
Call 0344 871 1533
Email bcsfax@baxi.co.uk
Technical Advice
Who do I contact if I have a technical query?
Call 0344 871 1545
Or contact your Business Development Manager
Sales Specification
Who do I contact for specification advice or a quote?
Contact your Business Development Manager
Warranty Registration
You can register your Baxi Assure products online using the Baxi Product Hub or download the App. It is very quick and easy to do. You can get access and register by contacting your Specification or Business Development Manager.
Warranty Registration
All Baxi Assure products come with a standard warranty, but extended warranties are also available on request. Please contact us for more information.