We are here to provide support for the lifetime of your boiler.
Our customer contact centre is based in Warwick. We have a dedicated and skilled team on hand to help you. Call us on 0330 678 0917.
Monday to Friday: 8am to 6pm
Saturday/Sunday and Bank Holidays: 8.30am to 2pm
Our nationwide network of highly skilled, Gas Safe registered engineers are all trained to be experts in Baxi products.
Follow our guidance on resetting your boiler, whether it has a reset button, an On/Off selector switch or a thermostat control knob.
Occasionally boilers need to be repressurised. This is not unusual and our video guides will show you how to do it yourself.
Find out how old your boiler is through our industry database and where to find your boiler serial number.