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Which | Baxi

Need a boiler repair?

Simply select one of the options below to book an appointment with an expert Baxi engineer

  • My Boiler is still in warranty
  • I have a Baxi Maintenance and Support plan
  • My boiler is out of warranty
  • I don't know

Good news, repairs on your boiler are covered by your warranty. Call us to arrange your boiler repair.

0330 678 0917
Mon - Fri: 8am - 8pm
Sat & Sun: 8:30am - 2pm

Book your engineer visit online through Domestic & General

Book online now

Don't worry, we're here to help

We have the following options available to get your boiler working again



Repair & Care

Repair & Care is a maintenance and support plan for your broken-down boiler, providing a one-off repair (where repairable) and then on-going maintenance and support for your boiler and controls, to help ensure they are properly maintained, supported and in good working order.

from £27.99 per month

Book your engineer visit now

Or call us on 0330 678 0133

Includes:

  • Initial repair (including call-out, parts and labour) by an expert engineer to get you back up and running
  • If we can't fix your initial boiler fault, we'll refund anything you've already paid
  • Ongoing hints and tips to keep your boiler in good working order
  • Exclusive access to Domestic & General's Boiler Care portal to keep your boiler in good working order
  • Maintenance checks at the same time as your initial repair to help maintain your boiler
  • Repairs (including call-outs, parts and labour) up to the value of £1,500 if your boiler fails the annual service or stops working
  • Flexible payment options - from £27.99 per month
  • If your boiler is not repairable or is beyond economic repair on subsequent repairs, then a replacement boiler will be provided up to the value of £750. Installation costs are not included 
  • Plan provided by Domestic & General Services Ltd

One-off Repair

One-off repair is a single, fixed price repair on your boiler, carried out by one of our expert Baxi engineers. Includes engineer call-out, parts and labour.




from £335.88 one off

Book your engineer visit now

Or call us on 0330 678 0133

Includes:

  • Engineer call-out, parts, labour and VAT
  • If we can't fix your boiler, we'll only charge a £90 inspection fee and refund the rest of your payment
  • Parts are guaranteed for 12 months following the repair and labour is covered for 90 days
  • One-off payment from £335.88

Don't worry, we're here to help.
Call us today to arrange your boiler repair

0330 678 0917
Mon - Fri: 8am - 8pm
Sat & Sun: 8:30am - 2pm

Which? Trusted Traders

The services provided by our Baxi Customer Service engineers are approved by Which? Trusted Traders.

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