Notice

Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here

  1. Home
  2. Service and Repair
  3. Book a Repair
Which | Baxi

Need a boiler repair?

  • My Boiler is still in warranty
  • I have a Baxi Maintenance and Support plan
  • My boiler is out of warranty
  • I don't know

Good news, repairs on your boiler are covered by your warranty. Book online to arrange your boiler repair.



Book online now

Book your engineer visit online through Domestic & General



Book online now

Don't worry, we're here to help


We have the following options available to get your boiler working again





Repair & Care

Repair & Care is a maintenance and support plan for your broken-down boiler, providing a one-off repair (where repairable) and then on-going maintenance and support for your boiler and controls, to help ensure they are properly maintained, supported and in good working order.

from £28.99 per month

Book your engineer visit now

Or call us on 0330 678 0133

Includes:

  • Initial repair by expert Baxi engineer to get you up and running
  • Engineer call-out, parts, labour and VAT for 12 months
  • If we can't fix your initial boiler fault, we will refund 100% of your payment
  • Repairs up to the value of £1,500 if your boiler fails the annual service or stops working
  • Flexible payment options - from £28.99 per month
  • Ongoing hints and tips to keep your boiler in good working order
  • If your boiler is deemed beyond repair on 2nd or subsequent repairs, then a replacement boiler will be provided up to the value of £750.00
  • Plan provided by Domestic & General Services Ltd
  • Next day appointments available subject to time of booking
;

One-off Repair

One-off repair is a single, fixed price repair on your boiler, carried out by one of our expert Baxi engineers. Includes engineer call-out, parts and labour.

from £347.88 one off

Book your engineer visit now

Or call us on 0330 678 0133

Includes:

  • Engineer call-out, parts, labour and VAT
  • If we can't fix your boiler, we'll only charge a £90 inspection fee and refund the rest of your payment
  • Parts are guaranteed for 12 months following the repair and labour is covered for 90 days
  • One-off payment from £347.88

Don't worry, we're here to help.

Call us today to arrange your boiler repair




0330 678 0917

Mon - Fri: 8am - 6pm

Sat/Sun: 8:30am - 2pm


Popular questions

{ Enter CTA Header }
 How to reset a Baxi boiler

Follow our guidance on resetting your boiler, whether it has a reset button, an On/Off selector switch or a thermostat control knob.

 How to top up the water pressure

Occasionally boilers need to be repressurised. This is not unusual and our video guides will show you how to do it yourself.

{ Enter CTA Header }
 How old is my Baxi boiler?

Find out how old your boiler is through our industry database and where to find your boiler serial number.

{ Enter CTA Header }
 Covid 19 safety

Our highest priority is the safety of our customers and colleagues. Read some of our most frequently asked questions about Covid-19.

Which? Trusted Traders

The services provided by our Baxi Customer Service engineers are approved by Which? Trusted Traders

Find out more
Boilers


TOP↑