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Which | Baxi

Need a boiler repair?

If you, or anyone else in the property are under any restrictions due to coronavirus, please call us on 0330 678 0917 to allow us to put in place appropriate precautions.



  • My Boiler is still in warranty
  • I have a Baxi Maintenance and Support plan
  • My boiler is out of warranty
  • I don't know

Good news, repairs on your boiler are covered by your warranty. Book online to arrange your boiler repair.

Book your engineer visit online through Domestic & General

Don't worry, we're here to help

We have the following options available to get your boiler working again

Repair & Care

Repair & Care is a maintenance and support plan for your broken-down boiler, providing a one-off repair (where repairable) and then on-going maintenance and support for your boiler and controls, to help ensure they are properly maintained, supported and in good working order.

from £27.99 per month

Book your engineer visit now

Or call us on 0330 678 0133


  • Initial repair by expert Baxi engineer to get you up and running
  • Engineer call-out, parts, labour and VAT for 12 months
  • If we can't fix your initial boiler fault, we will refund 100% of your payment
  • Repairs up to the value of £1,500 if your boiler fails the annual service or stops working
  • Flexible payment options - from £27.99 per month
  • Ongoing hints and tips to keep your boiler in good working order
  • If your boiler is deemed beyond repair on 2nd or subsequent repairs, then a replacement boiler will be provided up to the value of £750.00
  • Plan provided by Domestic & General Services Ltd
  • Next day appointments available subject to time of booking

One-off Repair

One-off repair is a single, fixed price repair on your boiler, carried out by one of our expert Baxi engineers. Includes engineer call-out, parts and labour.

from £335.88 one off

Book your engineer visit now

Or call us on 0330 678 0133


  • Engineer call-out, parts, labour and VAT
  • If we can't fix your boiler, we'll only charge a £90 inspection fee and refund the rest of your payment
  • Parts are guaranteed for 12 months following the repair and labour is covered for 90 days
  • One-off payment from £335.88

Don't worry, we're here to help.

Call us today to arrange your boiler repair

0330 678 0917

Mon - Fri: 8am - 6pm

Sat/Sun: 8:30am - 2pm

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The services provided by our Baxi Customer Service engineers are approved by Which? Trusted Traders

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