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Which | Baxi

Need a boiler repair?

  • My Boiler is still in warranty
  • I have a Baxi Maintenance and Support plan
  • My boiler is out of warranty
  • I don't know

Good news, repairs on your boiler are covered by your warranty. Book online to arrange your boiler repair.

Book your engineer visit online through Domestic & General

Don't worry, we're here to help

We have the following options available to get your boiler working again

Repair & Care

Repair & Care is a maintenance and support plan for your broken-down boiler, providing a one-off repair (where repairable) and then on-going maintenance and support for your boiler and controls, to help ensure they are properly maintained, supported and in good working order.

from £28.99 per month

Book your engineer visit now

Or call us on 0330 678 0133


  • Initial repair by expert Baxi engineer to get you up and running
  • Engineer call-out, parts, labour and VAT for 12 months
  • If we can't fix your initial boiler fault, we will refund 100% of your payment
  • Repairs up to the value of £1,500 if your boiler fails the annual service or stops working
  • Flexible payment options - from £28.99 per month
  • Ongoing hints and tips to keep your boiler in good working order
  • If your boiler is deemed beyond repair on 2nd or subsequent repairs, then a replacement boiler will be provided up to the value of £750.00
  • Plan provided by Domestic & General Services Ltd
  • Next day appointments available subject to time of booking

One-off Repair

One-off repair is a single, fixed price repair on your boiler, carried out by one of our expert Baxi engineers. Includes engineer call-out, parts and labour.

from £347.88 one off

Book your engineer visit now

Or call us on 0330 678 0133


  • Engineer call-out, parts, labour and VAT
  • If we can't fix your boiler, we'll only charge a £90 inspection fee and refund the rest of your payment
  • Parts are guaranteed for 12 months following the repair and labour is covered for 90 days
  • One-off payment from £347.88

Don't worry, we're here to help.

Call us today to arrange your boiler repair

0330 678 0917

Mon - Fri: 8am - 6pm

Sat/Sun: 8:30am - 2pm

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Which? Trusted Traders

The services provided by our Baxi Customer Service engineers are approved by Which? Trusted Traders

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