Benchmark is a nationally recognised scheme that gives manufacturers and installers the responsibility for ensuring best practice for the installation, commissioning and servicing of domestic heating and hot water products, in accordance with the Building Regulations in England and Wales.
How does Benchmark work?
When the engineer has finished installing your product, they complete the Benchmark commissioning checklist. This is found at the back of the manufacturer's instruction manual.
The checklist provides you with evidence that:
How Benchmark affects your boiler warranty
The terms and conditions for Baxi's parts and labour warranties include the following requirements:
What are the benefits of Benchmark?
A completed Benchmark checklist gives you evidence that your product has been installed and commissioned correctly.
If the engineer has not completed the Benchmark checklist correctly for a gas boiler installation, your warranty will not be valid.
This is because the UK's major gas boiler manufacturers, including Baxi, with the support of HHIC, have launched a campaign to rid the industry of incompetent, installers. By linking the completion of a commissioning checklist to the warranty of a new boiler, the boiler manufacturers are supporting the large majority of heating engineers who carry out their work competently and professionally. They are also sending a clear message to illegal and cowboy installers that manufacturers will no longer carry the cost for installations that have not been carried out in line with the manufacturers' instructions.
For further information on the importance of Benchmark watch our video below.