Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here

Which | Baxi

Need a boiler service?

Servicing update – Covid-19

In order to provide the very highest level of customer care and support customers where most needed, we are currently not taking any new bookings for annual services.

If your boiler is under warranty, we will offer flexibility around servicing timescales during this time so that if your boiler's service is delayed by Baxi, or your local gas safe installer, your warranty remains valid.

You can read our full policy and updates here.

Ongoing support

Frequently asked questions

Which? Trusted Traders

The services provided by our Baxi Customer Service engineers are approved by Which? Trusted Traders.

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