Which Baxi boiler do I have?

The easiest way to find out which Baxi boiler you have is by looking at the instructions that came with it.


It is always worth keeping these in a safe place, because they also include the Benchmark Checklist that your installer should have carried out when they fitted the boiler and also the boiler’s service history, which should be completed by the engineer when they carry out your annual service.


However, if you no longer have the instruction booklet, the serial number on the boiler provides all the information about the make, model and age of the boiler. It can usually be found on a sticker either on the inside of the drop down panel or on a pull out tag underneath.


You can then contact Baxi Customer Support with the serial number and we can assist you.

Customer Support

We are an award-winning service division and are here to provide support for the lifetime of your boiler.

Related FAQs

Where can I find the serial number of my boiler?

Serial number can usually be found on the drop down panel on the front of the boiler. Some boilers have a tag underneath the boiler. Find out more...

Should I turn off my boiler in the summer?

Is it ok to turn off your boiler in summer? The short answer is: it depends on your home and your circumstances. Find out more...

How old is my boiler?

You can find out how old your boiler is by visiting the official industry database. Read more...

How often should I have my boiler serviced?

Boiler repairs can be expensive and inconvenient. We advise you have your boiler serviced every year in accordance with the manufacturer’s instructions.

Why is my boiler pressure low?

The pressure on your boiler can go up or down for different reasons. Find out how to adjust it and what to do if your boiler keeps losing pressure...

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