Trouble shooting

What Do Baxi Error Codes Mean?

What should I do if my boiler displays an error code?

If your boiler develops a problem, it will often display an error code on the control panel that will help you or your Gas Safe registered installer identify what went wrong. Some issues are easy to put right yourself, while others need to be fixed by your installer. Each boiler has its own set of error codes, which can be found in the boiler’s user guide.  

Here are the most common errors that you can put right yourself:

  • If the error code indicates a loss of pressure, it is simple to top up the water pressure yourself. We explain how here.
  • If the weather is very cold, your condensate pipe may be frozen, and your boiler has shut down to protect itself from the condensate coming back up the pipe into the boiler. Our video explains how to thaw your condensate pipe and reset your boiler here.
  • If there has been a power cut and your power is not working, you may need to reset it. Our videos show you how. 

If your boiler is displaying an error that you can’t put right yourself, make a note of the error code as it appears on your boiler’s display (this may be as numbers, letters or even flashing lights) and give your installer this information, along with the model of boiler, as this will help them identify what needs to be done.

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