What do Baxi error codes E23, E53, E133, E119 and E128 mean?

If your boiler has shut down and is showing error code E28, E53, E133, E119 or E128 then your condensate pipe may be frozen. 

 

Please follow these steps to get your boiler up and running again: 

 

  • Switch your boiler off at the control panel, and turn off the electricity at the wall.
  • Find where the pipe is frozen, usually the most exposed part of the pipe.
  • Warm the condensate pipe across its exposed length using either a hot water bottle, a microwaveable heat pack or warm water poured from a watering can. Do not use boiling water straight from the kettle as this could damage the pipe.
  • Turn the power back on at the wall and restart your boiler.

 

Repeat the process until the boiler works again. 

Related FAQs

Why is my boiler pressure low?

It is normal for air to get into your system and cause pressure drops from time to time. This is straightforward to rectify, however if you notice your pressure dropping more regularly, then you may have a leak and need an engineer to fix the issue.

Why are my radiators cold?

Cold radiators are usually a consequence of air being trapped inside the radiator. Simply bleed the radiator and the problem should be resolved. Sludge buildup can also cause differences in the top and bottom of your radiator and impact its efficiency. 

Which Baxi boiler do I have?

The easiest way to find out the type of Baxi boiler you have is to check the instruction manual. If you no longer have this, check the serial number or contact our customer support team. 

Where can I find the serial number of my boiler?

The serial number for your boiler is usually on the drop down panel on the front of the appliance. Some boilers may have a tag underneath which slides out to reveal the number instead.

What do Baxi error codes E23, E53, E133, E119 and E128 mean?

If there is a fault with your boiler, you will likely see an error code displayed. This could be due to your condensate pipe freezing. See how you can resolve the issue here.