Which Baxi boiler do I have?

The easiest way to find out which Baxi boiler you have is by looking at the instructions that came with it.


It is always worth keeping these in a safe place, because they also include the Benchmark Checklist that your installer should have carried out when they fitted the boiler and also the boiler’s service history, which should be completed by the engineer when they carry out your annual service.


However, if you no longer have the instruction booklet, the serial number on the boiler provides all the information about the make, model and age of the boiler. It can usually be found on a sticker either on the inside of the drop down panel or on a pull out tag underneath.


You can then contact Baxi Customer Support with the serial number and we can assist you.

Customer Support

We are an award-winning service division and are here to provide support for the lifetime of your boiler.

Related FAQs

What do Baxi error codes E23, E53, E133, E119 and E128 mean?

Is your boiler shut down and is showing error code E28, E53, E113, E119 or E128? Find out how to fix this...

What is Benchmark?

Find out everything you need to know about the Benchmark Scheme - how it works, benefits, and how it affects your boiler warranty.

Where can I find the serial number of my boiler?

Serial number can usually be found on the drop down panel on the front of the boiler. Some boilers have a tag underneath the boiler. Find out more...

Should I turn off my boiler in the summer?

Is it ok to turn off your boiler in summer? The short answer is: it depends on your home and your circumstances. Find out more...

How old is my boiler?

You can find out how old your boiler is by visiting the official industry database. Read more...

Show more