2. Are Baxi engineers Gas Safe registered
Boilers

Are Baxi engineers Gas Safe registered?

Yes, our nationwide network of Baxi engineers are employed by Baxi and are Gas Safe registered.


Every engineer undergoes regular training, so they know our boilers inside out. This means that they are usually able to get boilers up and running again very quickly.


Our engineers have well-equipped vans and carry all the Baxi Genuine Parts required to carry out services and most repairs. The parts they use off the van are replenished overnight, so they don’t have to wait for parts, meaning they can usually fix a boiler at the first visit. On rare occasions when this is not possible, the part needed can be delivered overnight, straight into the engineer’s van, so it will be ready for them the next day.  

Book a service

Help keep your heating working as it should with a Baxi service. We offer servicing for boilers, filters, cylinders, air source heat pumps and more.

Related FAQs

Should I turn off my boiler in the summer?

Instead of turning off your boiler completely during the summer, when you likely have less need for heating, you can use Holiday Mode to ensure it works at a low level and prevent parts from seizing up later on in the year when you have greater need. You can also set your boiler to only heat your water and not your radiators.

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Is a condensing boiler a combi boiler? 

Most modern combi boilers are condensing models. This means the heat and gases that escape through the flue pipe are captured and reused for efficiency.

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Why is my external condensate pipe freezing?

Condensate pipes can freeze due to extremely low temperatures or ice building up on the pipe, which will need clearing in order to unction effectively. Insulating your pipe can prevent this from happening.

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Why should I get the water in my central heating system cleaned?

It’s important to have the water in your central heating system cleaned regularly to prevent sludge buildup, which can lead to blocked pipes and ultimately, cause breakdowns. Repairs needed as a result of sludge are not covered by Baxi warranties.  

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