Your exclusive Connected self-help hub

How did we do?

We hope you found it simple and quick to get your boiler up and working again. One of the benefits of Connected is that we were able to tell you exactly how to top up your boiler’s pressure, without you having to wait for an engineer to call.

However, if the problem persists and the pressure keeps dropping, it could indicate another issue with your heating system that needs to be attended to by your Gas Safe installer or a Baxi engineer.

We are always looking for ways to improve our service to you and would love to hear how easy it was for you today. Please complete our short survey – your views are important to us. Thank you.



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