
Baxi Air Source Heat Pump solution provides reliable, sustainable hot water at Pembrey Country Park
A Baxi Air Source Heat Pump (ASHP) system is supplying energy-efficient, low-carbon hot water to a new state-of-the-art shower facility at Carmarthenshire County Council’s award-winning Family Caravan and Camping Park.
Pembrey Country Park, named Best Campsite in South West Wales at the South West Wales Tourism Awards, December 2024, continues to invest in modern and accessible facilities. The new shower block forms part of the Council’s wider programme to enhance visitor infrastructure in an environmentally responsible way.
Local M&E Consultants Pursey and Ball were appointed to carry out 2 to 7 of the RIBA stages of work on the new shower block, overseeing the design and delivery of the project, working with Baxi as the selected equipment manufacturer.
The requirements
In compliance with Building Regulations Wales for new build developments, the hot water solution serving the facility needed to be net zero carbon in operation while also complying with CIBSE Commissioning codes and layout.
The solution needed to meet the high demand for reliable hot water to supply the five male, five female, one family and one disabled shower facilities. An additional requirement was for the solution to have a good life expectancy and low maintenance requirements.
Having worked with Baxi for over 40 years and been pleased with the reliability of the products and full support services supplied, Pursey and Ball asked Baxi to look at the project.
The solution
Baxi’s technical sales and design teams made several visits to site before proposing and designing an air source heat pump immersion hybrid system to meet the identified requirements. The solution comprised a Baxi Auriga HP 40 ASHP combined with a Megaflo Flexistor 1000 litre hot water cylinder to provide reliable, sanitary hot water provision for the showers.
Baxi’s specialist engineers carried out the commissioning of the heat pump solution and will also be responsible for its maintenance, ensuring ongoing high performance and efficiency at the facility.


The outcome
Clad in sustainable cedar, the new shower facility at Pembrey Country Park has been designed with eco-friendly features to ensure a high standard of hygiene and comfort. Central to this is Baxi’s renewable ASHP hot water solution that efficiently and safely meets the high demand for hot water from the hundred plus caravan visitors in the spacious shower stalls. Water saving fixtures and 10 kW of solar PV panels further add to the sustainable net zero operation.
Mervyn Mayers, Director at Pursey and Ball, said: “This project was a dream from Day One. On some projects there can be issues with the client not understanding the controls, but not with this project, demonstrating that the solution is very easy to use and client friendly.
“Baxi have taken heat pumps to their heart. They have brought their heating expertise and understanding of hydraulic and modern hydronic systems to their heat pump solutions, which are backed with their signature customer service and back-up support. Given the greater technical complexity associated with ASHP projects, being able to rely on the experience and support of manufacturers like Baxi will be vital to delivering optimal outcomes.”
Carmarthenshire County Council’s Cabinet Member for Climate Change, Decarbonisation and Sustainability, Cllr Aled Vaughan Owen, said: “This project is a shining example of how Carmarthenshire is leading the way in delivering practical, sustainable solutions. By investing in renewable technologies at Pembrey Country Park, we are reducing carbon emissions, supporting our climate commitments, and enhancing the visitor experience at one of our most popular destinations.”
For more information about Baxi’s low carbon heating and hot water solutions, visit: Our Commercial and Hot Water Solutions.
For details about the Family Caravan and Camping Park, visit: Campsite - Pembrey Country Park and Beach.
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If you're looking to install high performing, renewable energy solutions for heating or indirect hot water production, our air source heat pumps are the efficient choice for newbuild and retrofit commercial applications.


