Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here


Welcome to Baxi

Baxi is proud to have been manufacturing in the UK since 1866. We are passionate about delivering innovative, energy efficient heating solutions and award winning customer support.

FREE repairs for our brave NHS workers

If you’ve been battling on the front line of the COVID-19 pandemic, the last thing you need is to come home to a cold house and no hot water. So, if you are an NHS employee, we will repair your Baxi Heating boiler or cylinder – free of charge, until 31st July 2020*


Please call our dedicated phoneline 0330 678 0165.


The work will be carried out, either by one of our own Baxi Customer Support engineers, or a Baxi Approved Installer. They will ask to see your NHS ID on arrival, and we will only carry out the work at your own property.


*Terms and conditions apply

Which? Trusted Traders

The services provided by our Baxi Customer Service engineers are approved by Which? Trusted Traders.

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