Customer Support

0344 871 1545


Our award-winning, experienced team looks after all Baxi, Potterton, Main and Heatrae Sadia domestic products. Whether your product is still under warranty or out of warranty, we are there to help you whenever you need us.

Contact us to register your boiler, talk to our technical team, book a service or arrange for one of our own Gas Safe registered engineers to visit.

More from Baxi Customer Support

Technical support

Call Baxi's dedicated technical helpline and speak to experienced engineers who know all our products inside out.


About Baxi Customer Support

Baxi Customer Support is our dedicated customer service team, providing expert maintenance, service and support, whenever you need it.


Interested in commercial products?

If you're looking for information and advice about customer support for Baxi Commercial products, visit the dedicated website today.


Information & advice


Our series of FAQs, technical advice articles and 'How to...' videos are designed to help you understand your boiler, provide helpful tips and even save you money.

Learn more

Supporting our brands