Customer Support

0344 871 1545 *


Our award-winning, experienced team looks after all Baxi, Potterton, Main and Heatrae Sadia domestic products. Whether your product is still under warranty or out of warranty, we are there to help you whenever you need us.

For repairs, servicing, warranties and protection plans, please call us. Please note, these are our opening hours:

Monday to Friday 8am-6pm

Saturday/Sunday 8.30am-2pm

Bank Holidays 8.30am-2pm

* Calls to 03 numbers will cost the same as calls to standard landline numbers, and will be included as part of any inclusive call minutes or discount schemes for geographic calls.

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Technical support

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About Baxi Customer Support

Baxi Customer Support is our dedicated customer service team, providing expert maintenance, service and support, whenever you need it.


Interested in commercial products?

If you're looking for information and advice about customer support for Baxi Commercial products, visit the dedicated website today.


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