Customer support

Call heateam on 0844 871 1545 to arrange a visit

We are committed to helping you, long after you purchase a Baxi product.

Our award-winning customer service division, heateam, is based in Warwick, in the heart of the UK. Our service centre is open to take your call 363 days a year, and we have a nationwide network of highly qualified Gas Safe registered heateam engineers.


Customer support options from heateam

Baxi repairs and servicing

Repairs and servicing

Our servicing division, heateam, offer repairs and servicing for our heating solutions 363 days a year.

Find out more about servicing and repairs from heateam
Register for a warranty with Baxi for full boiler protection

Warranty registration

Find out more about the warranties we offer and how you can register your product.

Find out more about warranty registration
Repairs and servicing with heateam

Extended warranties

Get peace of mind with an extended warranty from our servicing division heateam.

Find out more about our extended warranties.
If you have any queries, contact Baxi today

Contact us

If you are looking for further information and advice, or would just like to provide some feed back, you can contact us using this form.

Contact us
Find out more about heateam

About heateam

Our dedicated service division, heateam, offer free aftersales support and assistance to all of our customers.

Find out more about heateam

Expert help, all year round

heateam are Baxi's service division

With a nationwide network of Gas Safe registered engineers, heateam is always on hand to offer advice, and to service and repair your Baxi heating system.

Visit the heateam website

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