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Baxi Genuine Parts

At Baxi we make sure all our parts are vigorously tried and tested to guarantee outstanding reliability as standard. Like you, we put quality first, so when you use Baxi Genuine Parts you'll ensure safety and longevity of a Baxi boiler, avoiding any problems that could occur from using alternative parts.

Why use Baxi Genuine Parts?

Just because a counterfeit boiler part fits our product, doesn't mean they are manufactured to the same standard. Copy parts can be poor quality, unreliable and dangerous.

It may be tempting to opt for a low cost spare part, but do consider the impact that this may have. Counterfeit parts are typically substandard, manufactured from poor quality materials thus impacting on the design and strength of the product. In the event of a system failure or - in a worst case scenario, an accident - the ultimate responsibility lies with the service and repair engineer rather than the product which was ill-chosen for the application.

In our business, safety means everything and Baxi Genuine Parts (formerly Interpart) has been a trusted supplier of high quality, genuine parts for over 30 years. Our advice is to always choose Baxi Genuine Parts.

  • Fully compliant with Gas Safe Regulations, protecting installers and consumers form the impact of installing non-genuine parts
  • All parts have to meet our rigorous quality control standards and come with a one year warranty for added peace of mind
  • Designed to work better and for longer, cutting down on unnecessary cost of buying replacement parts
  • Licensed member of the Benchmark Scheme and fully compliant with the Heating and Hot Water Industry Council Code of Practice for the Supply of Spare Parts 

Why use Baxi Genuine Parts
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Fake parts cost more | Baxi Genuine Parts
Counterfeit parts cost more than you think.

Gas boilers are advanced pieces of engineering, designed to perform at a high level for a number of years whilst withstanding wear and tear from water and heat. That's why gas carrying boiler parts used in Europe must be fit for purpose, environmentally sound and, most important of all, safe. Boiler parts that are not supplied by the manufacturer, or have been refurbished, are not approved for use in boilers and do not carry the right quality certification.

More often than not, cheap and counterfeit parts are unreliable, dangerous and made from poor quality materials that are simply not up to the job. This can lead to serious implications for the end user as counterfeit parts can affect the reliability of your boiler, cause avoidable and costly call-outs and void the boiler's warranty.

For the person responsible for selling or installing counterfeit boiler parts, they risk damaging their reputation and are liable in the event of a prosecution.

Who is responsible?

Refurbished, reconditioned and modified parts - the business selling the parts must inform your that it is not the original manufactured product and must remove all original markings. They are ultimately liable for not complying with the correct certification.

Copy parts - the business selling copy parts becomes the manufacturer and, along with the installer, is liable for the safety of the product once it has been installed. If they advertise the part, the seller is also breaking copyright and trademark laws and can be prosecuted.

How to identify a Baxi Genuine Part

Baxi Genuine Parts carry the correct certification for use as replacements in our boilers and are tested rigorously to meet tough quality standards and are approved so that you can be sure that they are safe, reliable and legal. Just because counterfeit parts look similar doesn't mean they have been manufactured and tested to the same standards. Baxi Genuine Parts are only available through our network of approved stockists. You can also use our online database to help you identify the part you need.

All Baxi Genuine Parts will be Baxi branded and boxes will feature the Baxi Genuine Parts stamp. If you have any questions or concerns about genuine parts, please contact our knowledgeable team on 0344 871 1540.

Conditions of sale

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One Point of Contact

Your Specification Manager or Business Development Manager will provide you with a professional and dedicated service.

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For larger domestic installations and commercial projects we also offer an extensive range of high quality commercial products.

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