Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here

Coronavirus Advice

How can I cancel an engineer booking?

Our call centre is very busy taking calls and we appreciate it may take longer to get through to us. So, if you want to cancel an engineer booking, you can use our contact us form. If you have received a text the evening before your visit, you can reply to the text to cancel your appointment.


Our boilers

Our boilers are manufactured in the UK and stocked in plumbing and builders' merchants nationwide.

Our Boilers

Find a Baxi installer

Find a Baxi installer near you for a free quote to install your new boiler.