Baxi Customer Support

Need a boiler repair? Book an appointment with one of our expert engineers now.

If your boiler is in warranty or you have a Baxi plan, call us on 0330 678 0917 to arrange a repair.

If your boiler is no longer in warranty, we have the following options available. 

Repair and Care

Initial repair plus on-going care for 12 months

  • - Includes engineer call-outs, parts, labour and VAT for 12 months
  • - If we can't fix your boiler on the initial visit, we will refund 100% of your payment
  • - You can claim up to £1,500 worth of repairs over 12 months
  • - Flexible payment options - from £27.99 per month
  • - If your boiler is deemed beyond repair on 2nd or subsequent repairs, then a replacement boiler will be provided up to the value of £750.00
  • - Plan administered by Domestic and General

Call 0330 678 0917 to buy

One-off Repair

Single, fixed price repair on your boiler

  • - Includes engineer call-out, parts, labour and VAT
  • - If we can't fix your boiler, we'll only charge a £90 inspection fee and refund the rest of your payment
  • - Parts are guaranteed for 12 months following the repair and labour is covered for 90 days
  • - One-off payment from £309.00

Call 0330 678 0917 to buy

To help us help you quickly, please have the following information ready when you call:

1. Address of the boiler
2. Boiler serial number
3. Boiler make and model
4. Installation date

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