How do I become an air source heat pump installer? What qualifications do I need?

Whether you’re beginning your journey with air source heat pumps or an experienced installer, our training will help you build confidence with ASHPs.

Are Baxi trainers fully qualified?

All our trainers are qualified heating engineers. They know the products inside out, and will give you inside knowledge you can use every day.

What is an MCS Umbrella Scheme?

An MCS Umbrella scheme allows you as an installer to carry out heat pump installations and access grants for your homeowners without the need to be MCS certified yourself.

Will I be sitting in a classroom all day at a Baxi training course?

No. The majority of your day will be spent in practical sessions in our workshops. Read on to find out more...

What will I learn on a Baxi training course?

There's so much to take away from Baxi training course - from boiler functions & construction to installation, commissioning & servicing. Read more...

What is the agenda for a Baxi training course?

Booked a training course with Baxi? Here's what to expect on the day...

I've booked a Baxi training course, what happens next?

We will send you a booking confirmation with date, time and location of your course; map & directions to the training centre; & an agenda of the day.

How many people are on a Baxi training course?

To show new skills up close, we keep the group small. It's relaxed, down-to-earth, but serious about giving you essential know-how.

Where do I go for a Baxi training course?

Our training courses are delivered at our dedicated Baxi Training Centres and Satellite Training Centres located throughout the UK. Find out more...

Baxi Solutions Academy

The greater your knowledge, the more you can offer your customers. Book a course today and elevate your expertise.

Our courses

We’re here to enable you to work smarter, more efficiently and more profitably, taking you and your business to the next level. Our courses are designed to give you all the skills you need to provide the latest heating and hot water solutions and stay ahead in a changing industry.

Interested in offering more value to your customers? Call 0344 335 4207 or book a course through the relevant course details page.

Gas safe registration is required for eligibility on selected courses only.

Why train with Baxi?

Expand your knowledge and expertise

Our trainers are solutions experts with years of practical industry experience and technical know-how to pass on

Nationwide bespoke training facilities

Courses are delivered in facilities designed with all the equipment you need to get real-world experience

Small classes

We keep the groups small to show new skills close up, enabling you to develop your skills

Every course takes your situation into account

We know your time is precious, you’ll get regular breaks to attend to business

Get hands on training

Learn new techniques with innovative products

Build skills with less time off site

Flexible online learning that fits around your schedule

Courses tailored to your needs

Choose from online, practical, and accredited courses that can help you develop your skills to stay ahead in a changing market

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Our range of courses

Product Training Courses

Our product training courses offer practical training on our latest products.

Find out more

Baxi Air Source Heat Pump Training Courses

Specialist Training Courses

Our unique non-brand specific courses will help you grow your knowledge and gain the qualifications you need.

Find out more

Baxi Approved Installers Training

Our dedicated BAI courses are designed to help Baxi Approved Installers (BAI) take their businesses to the next level.

Find out more

Heat Pump Training Courses

Our range of courses are designed to help you improve your skills so that you can work confidently and efficiently with air source heat pumps.

Find out more

Commercial Training

Our free courses build knowledge to help support your customers and are flexible to fit in with your requirements and schedule. We also offer online courses for further flexibility.

Find out more

Benefits of training

Identifying

Identify the appliance is installed correctly

Servicing

Undertake servicing as per our manufacturer instructions

Intuitive controls

Setup the boiler or hot water system to operate in different applications with our intitiative controls.

Electrical

Recognise correct electrical connections

Commissioning

Undertake commissioning to our manufacturer guidelines

Compliance

Keep up to date with advice on compliance and legislation

Sequence of operation

Understnad sequence of operation

Time-saving

Save time diagnosing faults

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Award winning excellence in training

Recognised as the National ACR and Heat Pumps Training Provider of the year 2026 and HVR Awards Training Provider of the Year 2025, we’re proud to be acknowledged for our commitment to training.

Our award-winning training helps you stay ahead, grow your skills and deliver the best outcomes for your customers. We’re also proud to celebrate our award as Employer of the Year – Partnership Award with North Lindsey College, being recognised for our exceptional commitment, collaboration and sustained support of learners.

Together these achievements reflect our commitment to developing skills, supporting future talent and delivering world-class training.

Whether you're just getting started or looking to sharpen your skills, there's never been a better time to train.

Baxi Solutions Academy Brochure

Advanced training from the experts in heating and hot water

Download

Training Tuesday

To help bring the classroom to installers, wherever you are, our trainers have made short videos on a range of topics from servicing, maintenance to installation and repairs to share on our social media channels.

View playlist

Our range of courses

Training

Air Source Heat Pump Product Day

Our product training course provides practical training on our air source heat pump range.

Book now

Training

Baxi Heat Pump Installer Training

Providing you with the skills, knowledge and confidence to become comfortable in the design, installation, commissioning and servicing of our air source heat pump range.

Book now

Training

Three-day Fault-Finding Course

Accredited by CIPHE, this popular course includes How a combi works; Multimeter training; and Boiler diagnostics.

Book now

Training

Unvented Hot Water Storage Systems (G3)

Accredited by CIPHE, this popular course includes How a combi works; Multimeter training; and Boiler diagnostics.

Book now

Related FAQs

Learning is not just about sitting in a classroom, that's why our free training courses have been designed to provide you with a unique 'hands-on' training experience with the latest ranges of Baxi products, under the supervision of our qualified Baxi trainers.

One of the best training facilities for ASHP and I wish I did all of my previous training here. The trainers are very knowledgeable and patient. Great support and insight into the product and market.

Justin

Ridgeway Plumbing & Maintenance

Baxi's service and support is the best I’ve experienced in 30+ years in the industry and have no reason to go anywhere else. Looking forward to trying out air source heat pumps with yourselves.

Glen

Glen Austen Plumbing and Heating

Really informative, relaxed environment in which to learn. Excellent facilities. Thanks Chris and the team.

Ben

Broburn Plumbing and Heating LTD

Amazing day down at Warwick. Facilities are brilliant and the staff are great. Would highly recommend and will look forward to the next.

Lee

Acorn Property Developments

Find your local trade morning

Join us at a merchant near you to find our more about Baxi. Your local Baxi representative will be on hand to keep you up to date with our latest products, changes to heating industry legislation and to answer your questions. You'll also have the opportunity to take advantage of our giveaways, special offers and prize draws. Find out where and when your nearest trade awareness morning will be.

Find out more

Meet the Trainers

All our trainers are from installation and engineering backgrounds and have a wealth of knowledge and experience to share with you.

Meet the team

Training Centres

We have training centres all across the UK to make it easier for you to join us.

Find a training centre

Baxi Solutions Academy

We’re here to enable you to work smarter, more efficiently and more profitably, taking you and your business to the next level. Our courses are designed to give you all the skills you need to provide the latest heating and hot water solutions and stay ahead in a changing industry.

Why train with Baxi?

Expand your knowledge and expertise

Nationwide bespoke training facilities

Small classes

Every course takes your situation into account

Get hands on training

Build skills with less time off site

Courses tailored to your needs