At Baxi, we are constantly striving to improve our products to make them more energy efficient and reliable, because of this we regularly launch new products designed with these characteristics in mind.
This does mean, however, that sometimes it is necessary to stop producing certain products to focus on our newer models, this doesn't mean that we stop supporting, maintaining or repairing these products though.
If you have a product that you can no longer find mentioned on our website it is possible that we have stopped manufacturing it.
Baxi Ambiflo
We have recently ceased production on our Ambiflo air source heat pumps, we do still have many other low carbon heating solutions available though, including ground source heat pumps.
Warranties, servicing and faults
If you have any warranty or servicing enquiries about a discontinued product please contact our dedicated customer service department, heateam, on 0844 871 1525.
Spare parts
If you are looking for spare parts, our parts division Interpart will be happy to assist you. Please bear in mind that Interpart do not sell directly to the public, but their stockist search option will help you to find your nearest approved stockist.
If you have a query or concern not covered here please contact us.
