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Information and advice

We've put together information to improve the energy efficiency of your boiler and your heating system and help you find ways of saving money. If you can't find an answer, please contact us using the online form and we'll do our best to help.

We have tools to help you find the right product for your home, find a Gas Safe registered installer or see how much money you could save if you install a new boiler

Expert help, all year round

heateam are Baxi's service division

With a nationwide network of Gas Safe registered engineers, heateam is always on hand to offer advice, and to service and repair your Baxi heating system.

Visit the heateam website

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energy efficiency

Energy efficiency

Energy efficiency can make a huge difference to your household bills. You can use our tips and tricks to make sure you home is as energy efficient as possible.

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winter advice

Winter advice

It's important to look after your heating system throughout the colder months, our advice and tips can help you maintain your boiler in the best possible condition.

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how to videos

How to videos

From the basics of boiler care, to advice for installers, we've got it covered with our video guides.

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Energy Savings


Our guide to grants can help you understand what's available and if you could be eligible.

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Our frequently asked questions cover a range of topics from boiler servicing to renewables.

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Green Deal

The Green Deal

The Green Deal is a new way to pay for energy-saving home improvements with no upfront costs.

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error codes

Error codes

Error codes communicate messages about the condition of a boiler. These codes can help your engineer identify any problems with your boiler.

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About Baxi

Find out about the awards Baxi have won over the years

Baxi has been keeping homes warm since 1866. Learn all about our past, present and future - and how you could be a part of it.

Learn about Baxi history, awards and careers

Baxi Commercial

Baxi-SenerTec DACHS - one of Baxi Commercial's great products

Baxi Commercial supplies innovative space heating and water heating solutions for large commercial projects, backed by an in-house team of technical experts to help from conception through to completion.

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Boiler how to video guides