All Baxi Customer Support engineers are trained to repair or service Heatrae Sadia's domestic cylinders, providing essential protection for your heating system.
With a first time fix rate of over 95% and access to over 250 manufacturer trained engineers, you can trust Baxi with your cylinder repairs. You can purchase a protection plan to cover the initial cylinder repair and then further protect your product for the following 12 months, covering any new faults that may occur; if a repair is not possible on the engineer visit, you will be given a full refund. One off repairs are also available for your cylinder without the additional 12 months cover.
Protecting your cylinder with one of our warranties will provide you with complete peace of mind during the warranty period. Register a warranty.
The following table highlights the different lengths of warranty that applies to each product:
|Inner Cylinder Lifetime||Lifetime||30 years||25 years|
|External Components||2 years||2 years||2 years|
|Cold water controls and external expansion vessel||5 years||5 years||5 years|
If you find that water is flowing from the overflow on your Megaflo cylinder, it may be time to replenish its air-gap. Watch this video for a step by step tutorial on how to replenish the air-gap on a Megaflo Cylinder.