Contact us

If you are looking to organise a service or repair, need to discuss your warranty, or are simply after some advice, Baxi Customer Support would love to hear from you.


Simply fill in the form below, or if you prefer:




Call us on 0844 871 1545



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Our opening times are:


  • Monday - Friday, 8am - 6pm
  • Saturday - Sunday, 8:30am - 2pm
  • Bank Holidays, 8:30am - 2pm


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Our address

Our address

Brooks House
Coventry Road
CV34 4LL

Find a boiler

Find out which Baxi product is best for you

If you're thinking of getting a Baxi but aren't sure what type of product is best for you, let us help you decide.

Use the find a boiler tool

About Baxi

Find out about the awards Baxi have won over the years

Baxi has been keeping homes warm since 1866. Learn all about our past, present and future - and how you could be a part of it.

Learn about Baxi history, awards and careers

Information & advice

Learn more about Baxi products and services

Our series of FAQs, technical advice articles and 'How to...' videos are designed to help you understand your boiler, provide helpful tips and even save you money.

Learn more