Contact us

If you are looking to organise a service or repair, need to discuss your warranty, or are simply after some advice, Baxi Customer Support would love to hear from you.

Simply fill in the form below, or if you prefer:


Call us on 0344 871 1545 *

Email us via:

Our opening times are:

  • Monday - Friday: 8am - 6pm
  • Saturday - Sunday: 8:30am - 2pm
  • Bank Holidays including Christmas and New Year: 8:30am - 2pm

Please contact Baxi's partner Baxi Potterton Myson for Baxi boiler distribution and heating solutions in Ireland.

* Calls to 03 numbers will cost the same as calls to standard landline numbers, and will be included as part of any inclusive call minutes or discount schemes for geographic calls.

Fill out my online form.
Our address
Our address


Brooks House

Coventry Road


CV34 4LL

Find a boiler
Find out which Baxi product is best for you

If you're thinking of getting a Baxi but aren't sure what type of product is best for you, let us help you decide.

Use the find a boiler tool
Online Booking System

If you have received an annual service reminder letter from us, why not use our online booking system

Find out more