Baxi Duo-tec Combi is right on the money for housing association

March 2014

Selwood HousingFollowing cuts to the Government funding available for affordable homes projects, Selwood Housing was looking to reduce the cost of building its properties without compromising on quality. Through a strong relationship with boiler supplier Baxi, Selwood Housing was able to adapt to the new constraints of delivering properties with less budget, while still achieving level 3 compliance under the Code for Sustainable Homes, and maintaining the highest standards of heat and hot water provision for tenants.

Established for over 25 years, Selwood Housing has an impressive track record in the supply of affordable homes in and around Trowbridge, Wiltshire. Baxi has been a key partner of the not-for-profit housing association for many years, providing boilers and other heating appliances for almost every home built.

In the past, Selwood Housing has installed pressurised systems with solar panel technology, air source heat pumps and other renewable heating solutions to achieve over and above the standards required for Code 3 housing, and to ensure low income households have access to affordable heating. However, with budgets increasingly squeezed by cuts to affordable home funding, Selwood Housing needed to find a more cost-effective solution to provide energy efficient heat and hot water to tenants.

Selwood Housing has just completed a project in Trowbridge to build nine two and three bedroom houses. To provide heat and hot water for the Charles Street development, Baxi recommended the use of its Baxi Duo-tec Combi.


Selwood Housing's Mick Latham said: "Over the past few years, we have been really keen on adopting new heating technologies for our affordable housing properties - most recently using solar pressurised systems for 17 homes in Trowbridge - however with budgets under increasing pressure, we needed to look for more cost effective alternatives.

Baxi recommended the Duo-tec Combi boiler, and this actually ticked a lot of boxes for us. The boilers provided energy efficient heat and hot water for tenants, they were quicker to install than a pressurised system saving us build time, and they were also much easier to maintain.”

The Baxi Duo-tec Combi is an Energy Saving Trust endorsed product, with energy efficiencies of up to 91 per cent and a NOx emissions class 5 rating across the range. Three of the boilers at the Charles Street development have been fitted with a Baxi Multifit GasSaver, which utilises heat from the flue gases to pre-heat the water used to feed the boiler. The use of a Multifit GasSaver can reduce energy consumption by 37 per cent and can further reduce fuel bills for tenants.

Designed to suit a variety of heating and hot water requirements, the Baxi Duo-tec Combi is available in 24kW, 28kW, 33kW and 40kW outputs. The boiler offers class leading hot water flow rates for increased comfort and convenience for residents.

For ease of installation, the Baxi Duo-tec Combi comes with a pre-plumbed jig with pre-formed copper pipe tails, a built in filling loop and one metre mains cable to save time and money when fitting the product. The boiler is flexible and can be sited in garages and lofts, thanks to a built in frost thermostat; it is also compatible with Multifit flue kits so wherever it is located, fluing should not be an issue.

Read more about the Baxi Duo-tec Combi here.


Mick continues: "We build quite spacious homes and the Duo-tec boilers have compact dimensions that ensure our choice of heating won't eat into the available living space for residents.

"Our tenants and other customers are really at the heart of everything we do, so it's important that they are happy in the homes we provide. The Duo-tec boilers are very reliable, but should there be any problems they are covered by a warranty and a Baxi engineer will come out very quickly to minimise the downtime, which is very important for some of our more vulnerable tenants.

"The Duo-tec boilers have a simple user interface with an easy to read display and residents find it very straightforward to set the mechanical clock to turn the boiler on and off periodically throughout the day, so they are able to use it more efficiently to maximise cost savings. As we have very few tenants that need assistance to programme their boiler it also means less call backs for us.”

Simon Osborne, Head of Product Management, from Baxi said: "We have a long standing relationship with Selwood Housing, not just as a boiler supplier but as a solutions provider. Whatever budget or specification they are working with, we can provide heat and hot water appliances to meet those needs.

"Selwood Housing's experience is not isolated and many housing associations are having to look at ways to produce the same high quality affordable housing with ever decreasing budgets. The key is to remain flexible about product specification and ensure that whether using a traditional high efficiency boiler or incorporating renewables, affordable heat is available to those who need it most.

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