Call heateam on 0844 871 1545 for all aftersales service enquiries.
Baxi aftersales service is provided by heateam - the service division of Baxi Group. Offering free support to customers during the initial warranty period, heateam also offers a range of services for out-of-warranty appliances:
Call heateam on 0844 871 1545 for all service enquiries.
Opening hours
We are open every day except Christmas Day and New Years Day. You can reach us during the following times:
- Monday to Friday 8am to 6pm
- Saturday/Sunday 8.30am to 2pm
- Bank Holidays 8.30 to 2pm
- Closed Christmas Day and New Years Day
heateam - Baxi's own team of engineers
No-one is more qualified to repair or service your Baxi appliance. heateam engineers are all Gas Safe registered and specifically trained on Baxi Group products. They work on no other manufacturers' products. Gas Safe Register replaced CORGI as the gas registration body in Great Britain on 1 April 2009.
heateam's local response
We aim to have an engineer in your area for a local response. We have over 200 engineers waiting to help you.
