Boiler repairs

Let the experts handle your boiler breakdown

If your boiler is in warranty then all you need to do is get in touch - the repair will be free of charge.

Don't worry if your boiler is out of warranty - a range of fixed price repair options are available to get your boiler back up and running.

Call 0844 871 1545 to request a heateam boiler repair for your Baxi boiler, or to find out how you can benefit from boiler breakdown cover.

What you need to book a boiler repair

When you book your boiler repair we'll ask for the following:

  • The address and postcode where the appliance is installed
  • The installer name and address
  • The appliance serial number

Where to find your boiler serial number

The serial number can be found on a barcode sticker, either

  • inside the drop-down flap at the bottom of the boiler, or
  • on the top of the boiler, or
  • inside the main front panel

Contact Us

Contact Us

Call 0844 871 1545 for in-warranty enquiries, annual services and repairs.

Opening Hours

Opening Hours

The service division of BDR Thermea are available 363 days a year, taking calls from customers and installers.