To book a Baxi boiler repair you call heateam.
Our number is 08706 096 096.
Aftersales
Baxi aftersales comprises of heateam, our engineering support arm, and interpart, our parts division.
heateam is the service division of Baxi Group; based in Warwick. Our dedicated customer contact centre is supported by a national network of over 200 highly skilled engineers.
For more than thirty years interpart has provided the UK's heating industry with the parts and spares needed to meet the nation's demands for warm homes and hot water.
Repairs
Service overview
Baxi's aftersales service is provided by heateam - the service division of Baxi Group. With a first time fix rate of 95%, heateam engineers are all CORGI-registered, and specifically trained to be experts on Baxi Group products.
In-warranty enquiries
If your Baxi boiler breaks down under warranty and your installer has not been able to resolve the fault, call heateam on 08706 096 096.
Extended warranty options
For peace of mind about repair bills, we offer a range of breakdown plans. To buy a plan call heateam's insurance partner (Domestic & General) on 08706 000 653.
Servicing
Baxi recommends annual services for all its gas appliances to keep your boiler working safely and efficiently. Have it serviced annually and find out about the benefits.
Parts
To contact the Baxi Group parts specialist interpart, call 01926 406406 or visit their website on www.interpartspares.co.uk.
Warranty registration
It is important to register your appliance so that in the unlikely event that it breaks down, we can minimise any inconvenience to you and your family.
Spread the cost
Our repairs can include a one year boiler breakdown plan. You can spread the payments by Direct Debit. Tel 08706 096 096.
Opening Hours
The service division of the Baxi Group are available 363 days a year, taking calls from customers and installers.
