It is important to register your appliance so that in the unlikely event that it breaks down, we can minimise any inconvenience to you and your family.
Baxi aftersales comprises of heateam, our engineering support arm, and interpart, our parts division.
heateam is the service division of Baxi Group; based in Warwick. Our dedicated customer contact centre is supported by a national network of over 200 highly skilled engineers.
For more than thirty years interpart has provided the UK's heating industry with the parts and spares needed to meet the nation's demands for warm homes and hot water.
It is important to register your appliance so that in the unlikely event that it breaks down, we can minimise any inconvenience to you and your family.
To book a Baxi boiler repair you call heateam.
Our number is 0844 871 1545.
Baxi recommends annual services for all its gas appliances to keep your boiler working safely and efficiently. Have it serviced annually and find out about the benefits.
To contact the Baxi Group parts specialist interpart, call 0844 871 1540 or visit their website on www.interpartspares.co.uk.
For peace of mind about repair bills, we offer a range of breakdown plans. To buy a plan call heateam's insurance partner (Domestic & General) on 0844 481 0559.
Baxi's aftersales service is provided by heateam - the service division of Baxi Group. With a first time fix rate of 95%, heateam engineers are all Gas Safe registered, and specifically trained to be experts on Baxi Group products.
If your Baxi boiler breaks down under warranty and your installer has not been able to resolve the fault, call heateam on 0844 871 1545.
How to...video guides from heateam. Find helpful videos and printable information on a range of Baxi Group products.
The Baxi Duo-tec Combi 28 HE was voted Boiler of the Year 2008 at the CORGI Awards. Also awarded the UK's 'Best Buy' by Which? Magazine in 2007, holding an unbeaten score.
heateam, has been named as one of the 2009 Top 50 Call Centres for Customer Service following the UK's biggest ever call centre benchmarking exercise.
Call 0844 871 1545 for in-warranty enquiries, annual services and repairs.
Our repairs can include a one year boiler breakdown plan. You can spread the payments by Direct Debit. Tel 0844 871 1545.
