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Contact Baxi

Say hi

We'd love to hear from you. To give us feedback on our products or services, or simply to say hello! So just pick up the phone and call us on the number below, or you can complete a contact us form.

Call us on 0344 871 1545

Calls to 03 numbers will cost the same as calls to standard landline numbers, and will be included as part of any inclusive call minutes or discount schemes for geographic calls.

Email us via


When to call

We want to make sure we're available for you, so please call during these times:

Monday - Friday: 8am - 6pm

Saturday - Sunday: 8:30am - 2pm

Bank Holidays including Christmas and New Year: 8:30am - 2pm


Want to discuss a media enquiry?

If you have a media enquiry, please fill in the press enquiries form on our press office page and our PR manager will respond to you as soon as we can.


Interested in training?

For contact information and directions to our UK based training centres, please visit our training centres page


Come and say hello

directions to baxi

Download directions on how to find us in Warwick

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Baxi Customer Support
Customer Support

For repairs, servicing, warranties and protection plans, our award-winning team are here to help

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Information & advice

Our series of FAQs, technical advice articles and 'How to...' videos are designed to help you understand your boiler, provide helpful tips and even save you money.

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How to videos
How to videos

We have created a number of video guides that will take you through the procedures very simply, step by step.

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Brooks House

Brooks House
Coventry Road
CV34 4LL

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Acorn House
Acorn House address

Acorn House
Coventry Road
CV34 4RT

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Baxi's gas boilers range