Behind the Boilers

What's behind the boiler is every bit as important as what's in it.

A recent UK Study carried out by independent market research company GFK mystery shopping ranked heateam 7th best service centre in the UK - ahead of all industry competition.  Even better, we've jumped an amazing, 11 places since last year's survey, proving that we've listened, we've invested - and we're improving.

heateam was ranked highly on quality reliability and technical excellence.  These are the same qualities that make boilers like the ultra efficient Baxi Platinum Combi HE A and Baxi Duo-Tec Combi HE A so popular.

Baxi's high efficiency combi boilers are available in four outputs - 24kW, 28kW, 33kW and 40kW - they are easy to install and the Baxi Duotec Combi HE A was awarded a best buy in a recent boiler report conducted by Which?.  Baxi Duo-tec Combi HE A comes with a 2 years parts and labour warranty.  The Baxi Platinum Combi HE A comes with extra peace of mind with an exceptional 5 year warranty*

Which means that now when you choose a Baxi Boiler, you can be assured you are getting the very best boilers and "best in class" back up.

Choose Baxi, we're behind you all the way. 

Read more about heateam's recent win at the 2010 Top 50 Call Centres for Customer Service.

Read more about heateam winning Field Service Award

 

*Subject to registration and annual service.

Baxi Platinum

Baxi Platinum

The Baxi Platinum Combi HE A is our top of the range combi boiler. Its five year warranty speaks volumes about its reliability and performance.

Top call centre

Top call centre

heateam, has been named as one of the 2010 Top 50 Call Centres for Customer Service following the UK's biggest ever call centre benchmarking exercise.

Opening Hours

Opening Hours

The service division of BDR Thermea are available 363 days a year, taking calls from customers and installers.